Forex Cruncher – Frequently Asked Questions:
I've purchased Forex Cruncher but I've still not received anything!
After we’ve received your account numbers, it usually takes max 2 days for us to prepare your Expert Advisor and send it to you. Sometimes this mail ends up in your junk-mail/spam. So please make sure to check your SPAM folder of your email account first. If you still do not find our email with your software, please contact us directly at email@example.com and we try to fix this as fast as possible!
Will Forex Cruncher work with my broker?
Yes, Forex Cruncher works with every broker that uses the Metatrader 4 platform. Since we optimized it for the EURUSD, it is best to select a broker with low spread on the eurusd. We recommend a spread of 1.5pip (=15 points for a 5digit broker) or less. If your broker doesn’t offer these low spreads, contact us and we’ll give you a list of excellent forex brokers that have the lowest spread available!
Does Forex Cruncher also work on other currency pairs besides EURUSD?
Yes it does. We keep on optimizing it for more and more pairs. These optimized presets will be available for free on the “Tools” page, so check that page regularly to get the latest presets! Make sure you use different Magicnumbers for each pair!
What are the minimum PC requirements to use Forex Cruncher?
Forex Cruncher needs to run continuously while the markets are open to produce the results mentioned on this website. So you’ll need a computer running 24/5 and connected to the internet. We advise to use a VPS (Virtual Private Server) to run your metatrader 4 platform with Forex Cruncher. You can email us on how to do this.
I only have a small account to start with. Is this a problem?
Forex Cruncher has a very low drawdown, so you don’t need a big account to use it. We advise that you have a minimum account balance of $200 to start with. Anything bigger is of course no problem.
How to install Forex Cruncher?
Forex Cruncher is delivered with a crystal clear manual on how to install the software on your PC. Should you have any further questions on this subject, don’t hesitate to contact us. We can help you getting started through Remote Assistance.
I'm just a Forex beginner, is Forex Cruncher for me?
Absolutely, Forex Cruncher is designed to completely take the trading out of your hands. It is a Plug and Play solution. Just install it with our step-by-step installation process and activate it on your metatrader 4 software. Of course, advanced traders can interact however they feel necessary.
If you have any problems with the install or activation of the expert advisor, we will gladly help you through Remote Assistance.
Will there be any updates? Will these be free?
Since we’re using Forex Cruncher ourselves on a live account, we continuously seek to improve our product. All updates will be given free to our customers.
If already have some expert advisors running on my metatrader software. Is this a problem?
No, this is no problem what so ever. You just need to make sure you use a different ‘magic number’ for each expert advisor. Just make sure that your broker allows Hedging, as 2 different EA’s can have opposite trades.
On how many accounts can I use Forex Cruncher?
You can use Forex Cruncher on up to 3 live accounts. If you need more accounts, contact us and we’ll look into it.
If this is such a good product, how come it is so cheap?
Our mission is to reach out to as many traders as possible, not only those who already have a lot of money to spend. We want as many people as possible to know about us. This also has a nice side-effect: If lots of people use it, the results will be even better!
Are there any 'hidden' costs or additional fees?
No, once you buy our products, they are yours forever. The price is a one-time payment.
When is the next product coming out?
We take our products very seriously. Only when we are 100% convinced that our product will deliver whatever it promises, we start to sell it. At the moment, we are working really hard on the next premium product, but we can’t say when it will be finished. All we can say is that it will be another winner.
How does the '60 days money back' guarantee work?
If you use our expert advisor, with default settings, for 60 consecutive days (starting the day from purchase) and you don’t make a profit in these 60 days, we’ll give you a full refund.
All you will need to do, is deliver us a detailed outprint of all the transactions made. Make sure you let us know a week before the end of the 60 days.